Just a little choked to say the least....If the SPG website claims to be the best rate guaranteed - then why isn't it
I use this hotel as it is very handy and I use it only for a layover for the most part. Even though it is only a few dollars difference figuratively speaking, but why do I always have to go through this process with the BRG team.
This is the way I look at it........In essence if I would not take the time to go through the hassle and put the claim in there would be alot of people staying at this hotel and getting a better rate than I. I ( have been ) a loyal SPG member and sometimes feel like I'm being treated second class OR I have to figure out the little tricks to get the best rate !
Nonsense.
Just my little vent. I do feel better now
