FlyerTalk Forums - View Single Post - Hyatt house (Summerfield) Addison, TX - REVIEW - MASTER THREAD
Old May 17, 2010 | 12:40 pm
  #10  
honey4life12
 
Join Date: Apr 2009
Location: Austin, TX
Programs: WN A+/CP, UA1K, AA PP; Hyatt Globalist, HH Diamond, SPG Plat; National EE
Posts: 243
Just finished a stay here. My spouse and I both had separate rooms to take advantage of the BWB. We ended up going to a Hilton down the street to sleep on Friday based on the room and events that occurred.

So we arrived late after driving up to Austin due to the weather in Texas on Friday and delays/cancellations. Glad we drove as some friends trying to fly didn't arrive into DAL until after 1 am.

The hotel is definitely motel-ish. Check-in staff was friendly enough. No Diamond recognition, so we remind them about the welcome amenity points. No upgrades offered or discussed.

While checking in, one of the other staff members comes in and starts discussing with the employee handling our check-in about a guy complaining about a key not working. She responds that the key is working because he's getting a green/red light but that the wife/gf? is inside the room and not letting him in. They keep going back and forth on this while we (spouse and I) look at each other.

We then drive around to one of the buildings to check into the wife's room. We pass 3 police cars and a member of hotel management. We get into spouse's room and notice it looks even more dated than the SS in Houston-Katy Energy location. The bathroom was really dated and the mattress not good at all.

So we hope that maybe my room is better/in one of the supposedly updated/renovated buildings. We use the map to find our room and end up close to the police again. As we walk closer to the right number block, we get right next to all the police officers. Then we go up the stairs and realize that we have been assigned the room directly underneath the "domestic disturbance" occurring. There were police up the different floors and questioning the gentlemen and you could hear the wife/gf talking loudly above. Why the check-in staff would put us right near all of this when moments ago she was talking with her co-worker about the situation escalating was beyond us.

Needless to say, this is one dump of a hotel to actually stay in. As for a BWB stay, this was top notch for Dallas coming to $55.42 ai after Costco cert (AAA rate).

We saw a SS property off of Hwy 75 later that weekend that looked really nice/new and updated so maybe we'll give that one a try if need be.

The state of the hotel was surprising given how close to several new/hip Addison restaurants just around the corner. Oh well.

Originally Posted by jayer
Building 11 does not appear to be a recent remodel as rumored. Visible but not awful wear on furniture. Drapes old enough they don't quite close. Quite a few chips and dings and a missing doorknob. (Perhaps somebody else has been in a building they are sure was redone recently)?

Not terrible for what I'm paying on a holiday week tonight, but not a great romantic destination. I'd give it a C. For anybody interested, several of the better dining places in Dallas are nearby.

As implied above and elsewhere in the thread, this is a legacy multi-building property. Enough people seem to have booked MR's here that the weekend price for January has gone up to $71. Should have booked some cheaper while I could, but I was hoping for a more exotic location.

Edited 2-4-2008--Back for another stay in a suite I would consider in good if not luxury shape. For those interested in a long-term stay, it does offer a real stove with a real oven and a apartment-sized refrigerator. I'd give this suite a B+. You could do worse. Perhaps the big weakness is the mattresses. While not awful, they are not the Hyatt mega-bed either.
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