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Old May 17, 2010 | 12:35 pm
  #67  
gemmablond
 
Join Date: May 2010
Location: Silicon Valley
Programs: AA Gold MM, AmEx Plat
Posts: 1
Just returned from several days at Amangiri. & thought I’d share my impressions. Drove there from Zion Natl Park, then drove back up to Bryce Cyn NP (flew in/out of SGU). Had a mesa view rm - as described by others above, with great views and lots of privacy.
What I liked: Setting is spectacular and landscape is otherworldly. Very isolated, great place to wind down/relax.
What needs work imho: 1) Noise level: There’s literally no quiet place to relax indoors if one wants to just sit & read. Layout of the main ‘great room’ is all very open plan as other posters have shown; not much to absorb the sound. So while there are lots of seating areas in the great room, one can always hear the guest assistants/kitchen staff (also open)/other guests talking, at times quite loudly. There are several stunning outdoor areas with lots of (fixed) seating – but the weather was chilly/windy/rainy on some days. I just wanted to go somewhere and read quietly – ended up sitting in the large unused yoga studio. (Spa has lovely sitting area but it’s candle-lit and intentionally kept very dark.)
Additionally towards the end of our stay, 2 company work groups were there and that further upped the noise factor. Really changed the tone and tenor of the whole resort.
This lack of quiet indoor space really bothered me throughout our stay.
2) Service and staff are on a learning curve and the whole place feels a bit like it’s still getting organized. I’ve stayed at a handful of other Amans around the world over the past 15+ years (including Amangani when just opened as well as since); this property just didn’t feel like it was quite ‘there’ yet in terms of service overall. Lots of little things, and the attitude and training of the staff in general just left something to be desired.
(Also, fwiw note that the gallery/boutique isn't yet open; they had some logo shirts & caps on hand and a small selection of jewelry, pottery and paintings but it wasn’t organized and the boutique was not officially open for business.)
Matters of personal opinion: 1) Overall look: The concrete, linear layout and lack of art all combined to create a distinct look that was spartan and almost barren. Love it or hate it. In any case, a very different feel from both Amangani as well as the worldwide Amans.
2) The chaises/sitting areas in the rooms and terraces/lounges were either built-in or hard to move (as at the pool decks). In the room, there was no comfy chair to sit on that one could move (either indoors or out). I took it for granted that I’d be able to move a lounge-type chair around our patios, but no; when I asked, I was told that there were no true ‘lounge chairs’ that one could move in/out of the sun. (I even thought about driving in to the Wal-Mart in Page for an inexpensive lawn chair.) Seems a shame that one can’t move a simple chair around as one wishes.
Overall: Glad I went – interesting property, a nice break from hiking the national parks and a pleasant place to unwind. Still has a ways to go in terms of service and warmth. I’d consider returning if I were otherwise in the area and wanted a respite for a couple of days – but I’d bring my own lounge chair (not really joking).
Thanks to all the other posters for the previous info and their takes on it, too - very helpful in planning.
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