FlyerTalk Forums - View Single Post - Interesting comment on MSP staff and my first positive experience with exNWA staff
Old May 17, 2010 | 10:56 am
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mersk862
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Originally Posted by jenniparks
what about in the skyclub? that is usually where i am dealing with the staff in question myself.
Never a problem there for me. I've always been warmly greeted there. The only times I had issues were prior to the res integration, where the agents there were on PARS and couldn't get into Deltamatic to help me out. They were more than willing to hold my bags behind the desk in the club and call the front desk to have a Deltamatic-trained agent meet me out front to get my ticket reissued immediately.

Everything else though (normal matters) and they have treated me just as well as any typical SkyClub, President's Club, Red Carpet Club, US Airways Club or Admiral's Club that I've been to.
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