Originally Posted by JumboJ

At the Regency Auckland the "Costco" code doesnt seem to do anything.. but typing the 13365 group code in causes the hotel to return as entirely sold out (shows the message below). However, erase the group code, and there is availability.



"Customer Service
The hotel is sold out during your requested travel dates. Go back to select alternate dates at the same hotel or to enter an alternate hotel using the location search.

Diamond Members
If you are a Diamond member, you are eligible for guaranteed availability* when booking 48hrs in advance at non-resort hotels. To sign in and resubmit your request, click here .

Platinum Members
If you are a Platinum member, you are eligible for guaranteed availability* when booking 72hrs in advance at non-resort hotels.To sign in and resubmit your request, click here .
To speak with a Hyatt Representative from within the US and Canada, please call 866-349-3607. To view our list of contact numbers available in other countries please click here.

To reach us electronically, click here.

*Guarantee not valid at Hyatt Resorts or during extraordinary room demand. "