Originally Posted by
KiwiSurfer
- Change to an HTML-based website. The current Flash site is awful from an accessibility perspective. Look at QF for an example of a good frequent flyer site. Heck even DJ does a better job than NZ in this department.
Definitely ditching the flash (or minimising it) would be a good thing. I am not sure if QF's site is that much better though - it's also flash based these days and has lots of irritating bugs.
Originally Posted by
KiwiSurfer
- Would also like to see a switch to sector-based mileage accural (like most other FF programmes). I find the NZ approach of rolling multiple flights into one 'trip' (e.g. AKL-X/LAX-LHR on two separate tickets counting as one AKL-LHR trip) confusing and even NZ themselves doesn't apply the rules consistently. I think it would make everyone's life easier if points were accrued on each flight sector independently. (added as an edit as an afterthought)
I agree with this one too. It's especially painful when the flights are in two different CoS.
It also bugs me that AKL-LHR is treated as one sector for earning; but two sectors for burning.