Follow-Up: Second and probably final stay. Excellent check-in experience. Everything worked great in the hotel (fitness center, business center...) Breakfast still a mess. New host(ess) was much friendlier and wanted to take care of guests, but it just wasn't happening. No coffee, no fresh fruit (bowls empty for 90 minutes), no waffle mix, couldn't find cook, no helthy options to speak of (English muffins, low sugar cereal, oatmeal, low fat spread for bread/bagels, aforementioned fruit...), just muffins and scones and Choco High-Fructose-Corn Syrup Sugar Bomb cereal. If I go back, it'll be for the fitness center.