FlyerTalk Forums - View Single Post - SWA doesn't scan luggage, possibility for fraud??
Old May 14, 2010 | 12:20 pm
  #22  
uastarflyer
A FlyerTalk Posting Legend
10 Countries Visited
Community Builder
All eyes on you!
20 Years on Site
 
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 62,511
Originally Posted by MrMan
I have yet to see a ramp guy on any airline scan a tag before it went on a plane.
I've had delayed bags on UA and they were able to tell me which flight # they were loaded. In one case bags deliberately not loaded due to weight and sent on the next flight (RJ flight). Another case, bag routed differently than myself for some reason. In another case, baggage handlers in Narita put them on the wrong flight and they went through customs hold in the wrong country.

I don't see the physical labor happening either but the data is certainly captured.

Likewise when I interline from UA onto Singapore Air, the Singapore Air check-in agent is able to confirm the bags were transferred and accounted for when I give them my baggage stub.

Baggage scan/trace is one of those unimportant waste-of-money features that becomes important and more valued when something goes wrong.
uastarflyer is offline