Hi, I've followed these forums for a while but have decided to finally register and socialise
:-)
Anyway, in order for me to keep my EK silver status I need to fly 12,500 more miles by august, and as I am flying to SA for the world cup, I would usually have managed to do this, however, I decided to book through an agent provided I received written confirmation of the type of fare booked on emirates, saver or flex. I was guaranteed full miles on a flex fare ticket in wiriting, so far so good until my e-ticket was sent to me, upon checking the MMB, it shows that I will receive half the miles on one leg leaving me 2,000 miles off maintaining my silver status. I have been in contact with the agent for a week now, they keep promising me emirates will be sending me written conf that I will get full miles etc etc.... what is emirates' and travel agencies (general) policy on honouring the miles guaranteed to me after I have flown and it has not reflected correctly?

Thanks!!