Originally Posted by
ajax
'Twas an LHR flight.
Yes, the FA's attitude was kind-of like "Oh well!" although everyone in the CE cabin looked around at each other in incredulity and then chuckled and rolled their collective eyes.
I might just write in. Whom should I write into?
Your appropriate service centre for where your EC account is based, or just Customer Relations/Customer Service via the ba.com form will suffice.
I have always have quite quick responses from that line of communication.