Originally Posted by
El_Chiflero
Difference between paying for the service and expecting it as if it were your birthright. I don't look down on the service industry as it once filled my own pockets when at College. I openly engage in conversation and enjoy getting to know them. I'll take it you want your food and beverage and can't wait to get rid of the FA from your sight.
I can't believe I'm reading these posts. Do you refer to your boyfriend or girlfriend's parents by their first name the first time you meet them? Do you refer to your interviewer when looking for a job by his or her first name? I certainly hope not.
Listen, everyone at my local starbucks knows me and refers to me by my first name, but there are certain cases in which it is just not appropriate. Think back to college. You probably had some professors who requested you refer to them by their first names, but I hope you wouldn't just assume you should drop their title and surname without their specific request to do so. I thought these things were just common sense, but apparently not.