Hi all,

I have a flight with the 399 offer on Saturday but the system throws an error when I try to process the upgrade. The local office says this is online only and can't process it, even though they can see it. I also notice that the upgrade for my eu shorthaul is no longer offered (upg to CE to CDG for 100) when I check that booking.

Did someone set the wrong options when the upgrades for strike flights was turned on? Any suggestions? All I have for the LH is to "try again later" from Tokyo office...

Thanks,
Simon

ps error text is "•Sorry, we are unable to process your request. Please contact your booking agent."