We are headed into DPS in about 10 days, so I have been watching this thread closely. We are staying at the InterContinental, and when I got an email about our arrival times for transport to the hotel I emailed back asking if they knew anything about the new immigration process. Below is the response I got:
Following to the new regulation from Ngurah Rai airport with regards of the fingerprint and photo taking machine for tourist comes to Bali, we hear that currently the process is running smooth and timeless compare with last week situation when the machine just arrived. Basically the fingerprinting, carried out with ink-less electronic fingerprint readers, will only be required for those using short-stay visas. Tourist visitors would also be photographed using a system that completes the process in 2 minutes. The latest we have got from our Airport representative that now immigration counters will only scan tourist’s passport for effectiveness process so it won’t take such long hours for tourist comes to the arrival gate however, still have no confirmation yet whether it will be permanently or only temporarily process. We hope the above could answer your question and should you need further information, please do not hesitate to contact us directly.
Though they suggest things are running more smoothly, it sounds like the same process is in place, and the suggested "2 minutes per person", as discussed here, can aggregate to several hours with multiple planes landing at the same time.
We're flying in on TG in J from BKK, so we'll probably just plan to try to hustle off the plane and be as front-of-the-line as we can, and, since we live in DC, may bother to stop by the Embassy to get our visa in advance if it sounds like that may save a few minutes.
But, I'd still love to hear anyone else's experience in the meantime, because if the wait is several hours, and Bali Concierge can significantly expedite that (which doesn't sound like the case thus far), it would be money well spent.