FlyerTalk Forums - View Single Post - Missing miles on partner airline. Poor response from CO
Old May 9, 2010 | 8:34 pm
  #7  
sbm12
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Originally Posted by LibFlyer
If you fly United, how long does it take for miles to post on Onepass?
We flew on April 30, using our Onepass numbers, and the miles have not posted yet. Is it time for us to complain and send Continental our boarding passes?
Generally only a couple days, but it isn't foolproof. If you call or email or otherwise appeal they'll still probably tell you to wait.

Originally Posted by qlabdad
Who should you go to when partner miles dont post? CO or the carrier you flew? I would think the carrier flown would be more efficient. I flew UA and US last week. All but my first UA flight posted so I think one may have been missed. UA re-routed me on this flight which may be the reason.

Thanks,
You go where you want the credit. Hopefully you still have the boarding passes.
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