Originally Posted by
mike_plat
I've flown them several times. I have never had an issue with flights or flight crews themselves. A lot of the customer service reps at Schiphol, however, should be pumping petrol at a Shell station along the motorway instead of tending to airline customers.
I agree with the above. Some of the women gate agents especially at Schiphol should be made to wash the toilets once in a while to let themselves know what they really look like in the mirror when it comes to customer service. They're really like robots repeating ... "There's nothing I can do" line...
But the service on board is fine... the food is better than any US carrier, the cabins are clean, and the cabin crew are friendly and helpful. The seat pitch in coach on the 777s (200 and 300) are tight, so yes do opt for the E premier seats.