Originally Posted by
pollione
Is KLM as bad as the reviews say it is?
Nope. It's probably worse. IMHO.
I fly KLM a lot because I have to - and I've very little positive to say about any travel class, any part of their service, and hardware/software. There aren't many airlines I wouldn't choose before KLM - including US ones.
Just my 2 cents. Hope your perception is better than mine - have a good flight!