Originally Posted by
DevilDog438
Does that stand for
Gate
Agent
Shenanigans
Probable?
It should. Cornerstone (the gate agent software tool) probably showed you as not going to make it but that's probably because ASA (who I'm assuming ran the YYZ flight as they diverted into BUF enough...) and the other DCI carriers are notorious for not updating their ETD's on the ground. You can't kick anybody off the flight until t-9:59 and in a situation of heavy IROP's even longer than that. As soon as your flight goes into an IROP, once one of two things happens (your flight takes off or cancels) the computer will automatically leave your booked segments as planned and then back you up on the next available service. Nothing ever gets deleted.
Only time it's kosher to remove somebody from a flight before T-10 is if they didn't check in within enough time to get to the gate, or if they're coming in on an upline connection that won't arrive until after this flight departs. And as always, discretion is the name of the game. Obviously, this gate agent needs to be retrained in that department.
Originally Posted by
3Cforme
The domestic C of C makes reference to this, at 15 minutes, but your point stands.
From U.S. cities, you must be at the boarding gate at least 15 minutes before your scheduled departure time with the exception of St. Croix (STX) and St. Thomas (STT) which require 45 minutes.
Originally Posted by
WBurcham
Interesting. I thought T-10 was the point at which you were offloaded these days.
You have to be at the gate at T-15, to account for any boarding delays, but any good gate agent will kill off unclaimed seats at T-9:59, get any non-revs on if not cleared prior to then, and then send ACARS, close out the flight, and deliver paperwork, shut the door and pull back the jetbridge.
When I worked gate in BUF, we used to have races to see who could get a flight off the ground before it was scheduled to push.