Originally Posted by
trm2
I almost always get a note from the GM. A few times there was a bottle also (or some other item).
I have NEVER received a bottle of wine or something similar. Very infrequently I've received a form letter signed by the manager, and maybe a small chocolate. It's always appreciated but not expected.
I'm staying at an Embassy Suites almost every week for many months now, and I've never heard from the manager.