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Thread: Begining to regret move from Marriott Plat to Hilton Diamond
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Old May 6, 2010 | 9:47 am
  #5  
justinc848
 
Join Date: Feb 2010
Location: Philly
Programs: HHonors Diamond, SPG Platinum
Posts: 197
Originally Posted by laloglz
Hi all,

I don't know if I'm doing something wrong but I have not seen much benefit of being a Diamond as opposed to a Marriott Plat. Today as I am checking out of a Doubletree in Bloomington, IL I asked for late checkout until 2:30 and they said I would be charged 50 dollars for this extra hour and change. I could get this on Marriott and up to 4 PM on SPG.

Other than the points, I haven't been upgraded to a suite or anything fancy and only 2 properties have actually recognized my status and thanked me for my business.

Is this just SOP for Hilton or should I be doing something different.

Thanks for helping a newbie out.
Unfortunately, policies and Diamond treatment vary from property to property.

Upgrades to suites are not a stated benefit, though I've been upgraded to a suite once or twice. Again, YMMV.

As Jabez stated breakfast as a stated benefit is fantastic and is the biggest thing keeping me with Hilton.
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