Originally Posted by sfozrhfco

The terms and conditions listed on the website clearly states that you have until 31 March 2011 to ticket at the rates listed. Call back and get somebody else. Lately the EK service by phone has gone down hill fast. I did actually talk to one competent person in the NYC office last week that reticketed everything while I waited on the phone and I nearly fell out of my chair in shock. Usually I get the agents that say it is impossible to pay to a change ticket over the phone and that they don't accept credit cards or checks to make payments for changes. Flying down to LA or taking a flight to DXB and paying there are the usual options.

I would call back and ask for somebody else or find a travel agent that deals with EK often and therefore will not charge you a fee and book your tickets through them. There is no incentive to use the Emirates' website now anyway as they have taken away the booking bonus.