Originally Posted by
dcutcher
(1) CO has communicated to NEITHER seatguru NOR seatexpert the facts of life re: CO's 737-700s seat numbering.
Correct. Those sites are 3rd party resources to whom CO - and every other airline - owes nothing. It is their responsibility to update their own content, not the responsibility of the airlines to do their work for them.
Originally Posted by
dcutcher
(2) The seat maps are apparently tied to flight numbers BUT the flight numbrs in the itinerary are not searchable in either of the above seat sources.
Nope. The seat maps are tied to the aircraft. Those sites try to make it easier for customer to find the information by trying to search based on the published timetable data. That data is not authoritative.
Originally Posted by
dcutcher
(3) CO is not answering its phones.
Well, that's just peachy.
>Quirky< if you ask me, but peachy.
Have you tried using co.com?