Originally Posted by
dcutcher
(1) CO has communicated to NEITHER seatguru NOR seatexpert the facts of life re:
CO's 737-700s seat numbering.
(2) The seat maps are apparently tied to flight numbers BUT the flight numbrs in the itinerary are not searchable in either of the above seat sources.
By mathnig departure times and dates in the itinerary one can determine that one fo the flights is on UA metal, the other on CO. And that would be evident....how? From the itin? Ah, no.
(3) CO is not answering its phones.
Well, that's just peachy.
>Quirky< if you ask me, but peachy.
It isn't Continental's job to make sure SeatGuru and SeatExpert are showing the correct seatmaps.
Seat maps are tied to a specific plane type, that's it. A plane is not tied to a flight number until closer to the flight date. I have a flight booked that was a 737-700 a few days ago, yesterday it switched to a 737-800.
Continental is getting a whole lot of phone traffic due to the merger (I'm guessing). You can send an e-mail and someone will get back to you.