Originally Posted by
ORDnHKG
I have not had an asian airline would call me by my first name, not even UA ! So you can see if this practice is acceptable or not. I don't believe there is one airline would train their FA to call their pax by their first name. It is simply not a proper way to do this.
Call me new age, but I think the over formalization of society has run its course. My new doctor even introduced himself as "Hi, I'm Frank", no more "Hi, I'm Dr. So and So". I actually prefer it, instead of putting himself up on a pedestal, it shows me that they are there to be my partner. I think last names should be reserved for government forms. But at the same time, I completely understand where you are coming from, I have family from an asian country and they call each other by their last names, not first. So instead of say, "hey first name, come over here", they say "hey last name, come over here". It was weird to me at first, but I've grown used to it.