FlyerTalk Forums - View Single Post - Restaurants overcharging drunk customers?
Old May 5, 2010 | 4:06 pm
  #20  
Jalinth
 
Join Date: Mar 2007
Location: YVR
Programs: Aeroplan Former E
Posts: 1,022
Originally Posted by Kettering Northants QC
the tip on tip - happening alarmingly more in some restaurants in London and on one occasion made me feel decidedly uncomfortable. A mandatory service charge of 12.5% (not even discretionary) is stated on the bill. When the waiter arrives with the bill it is scrawled in a barely legible fashion, the waiter then hands the credit card machine with the tip screen on - when I explained I had already paid 12.5% on food and wine it was explained to me abruptly that staff don't get that. I explained that wasn't my fault, but I felt quite uncomfortable.
Almost got caught in Vancouver (my home) during the Olympics. Dropped into a place for lunch with a friend and got nailed by a very high mandatory service charge. Almost tipped on it to boot as it was not obvious and they definitely didn't highlight it. Very unhappy with the place and won't be back period. You don't charge a "service charge" for 2 people.
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