Originally Posted by
youreadyfreddie
Fair point, but should a company CEO speak with such disdain about the company's customers or potential customers?
Have you read the transcript?
Let me help you,
Glenn, you are either doing a deal that is about to destroy the best airline in the world, or Jeff, you are getting into bed with the devil and you should be removed and taken out and shot.
So the question was asking them to respond to bloggers that are implying that UA was crap, CO awesome and UA being the devil will now possibly destroy the awesome CO.
Yeah, saying those folks have too much time on their hands was probably as diplomatic a response as one could hope for.
not that any of that matters, being as this is FT and it involves The Great Satan himself facts, rational thought or reason should and surely will be ignored by many, forget those pesky things just come up with a neat three word (not too long, has to fit on a sign/tshirt/wristband) slogan to chant.