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Thread: Gate agent drops phone and CO replaces
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Old May 4, 2010 | 8:22 pm
  #10  
flg8rmatt
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Originally Posted by controller1
Good customer service. However, I've never had a GA scan my mobile boarding pass. I've always scanned it and it seems to be what the GAs prefer.
Agreed. I haven't used mobile BPs very often, but both the TSA agents and the GAs have made me hold my phone to scan the BP.
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