finally got it right
This hotel has been my poster child for hotels that I return to despite 4th rate Diamond status recognition. And while they do not give Diamonds much, this time they upgraded me, provided water and offered a free movie without asking. OK, I had to have them take the movie off my bill (and why I wasted it on Young Victoria, I have no idea).
I don't even begrudge them the $27 resort fee as it includes parking and internet.