Originally Posted by HeadInTheClouds

I think one is talking about IAD arrivals, and one is talking about connections. In arrivals, they're all the way against the right wall and you then go straight to baggage claim. In connections, it's the left side and then you walk behind all the booths after getting your ticket.

But IAD gets big kudos for the best setup. They now have nice, big permanent signage in place directing you to GE, and a totally separate lane with a 'swing gate' you go through to get to them. ^