FlyerTalk Forums - View Single Post - DPS to HKG 3 Class?
Thread: DPS to HKG 3 Class?
View Single Post
Old May 4, 2010 | 1:26 am
  #9  
francophile
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Dec 2001
Location: SFO
Programs: AA 3 MM, IHG Diamond
Posts: 4,590
Originally Posted by joelpat
I think Cathay should always ask themselves "what is the best service a US airline would give?" and then set that as their minimum service expectations.
Why should CX ask themselves "what is the best service a US airline would give?" and then set that as their minimum service expectations?

Does UA strive to match the service levels of its Asian competitors??

CX would never use UA or any other US airline as a minimum benchmark level. That benchmark is several rungs beneath a truly-world class airline.
francophile is offline  
Reply