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Old May 2, 2010 | 9:57 pm
  #234  
dreamwks
 
Join Date: Apr 2005
Location: US, UK
Programs: Executive Club, OnePass, SkyMiles, HH, Marriott Rewards
Posts: 171
Originally Posted by KathyWdrf
Did you contact Customer Service about this problem? If not, why not?

It could actually be some kind of technical problem on their end, and if you notify them promptly, they might fix it. @:-)

(It's easy to contact their Customer Service via their website, and in general, you do get results from doing so.)
Hi Kathy, this is a recent problem with their system, I notified them a few weeks ago and got the same generic response. I hope they fix this soon, I have had some pretty good surveys that were expired on receipt.
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