Having stayed at Grosvenor House a number of times, the superior rooms are usually quite nice. If I have an option between a superior room on a non-exec level & a reg room on exec level, I know what I'm going to take, but that's just me. And as has been noted by many FTers in numerous posts, including the OP (see his post that I quoted where he got a suite, personal escort to his room, etc, previously), they usually are quite good towards Plats.

Truthfully, other than the doormen & the have you stayed here before hiccups (I'd agree w/ being irritated on both those points), I think the check-in clerk pretty much did everything by the book. Not perhaps the most warm & effusive, but it could also be a new clerk.

It also sounds (this is just a guess) that the OP was tired because starting out w/ his comment "that's the general idea" isn't exactly the most sociable either. It certainly isn't what I'd respond if asked that. I'd just say yes & hand over the cc & Plat card (latter not needed, but it's habit w/ me).

If the OP is that upset about the perfuntory (sp?) check-in & the bellmen (I think the Park Lane guys don't jump to as much as the front door guys), I'd second socrates & chat w/ the FD manager.

But given the OP has posted in other threads that he's been treated well numerous times by GH previously, I certainly wouldn't dump the property based on a single ho-hum check-in experience.

FWIW - I think a hotel would be bonkers to accept a previously signed waiver on a health club form for dif stays. That's just a liability/lawsuit waiting to happen.

Cheers.