FlyerTalk Forums - View Single Post - Purchase Protection or UPS/Shipper Claim -- Package delivered but not there later
Old Apr 30, 2010 | 1:30 pm
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MSY-MSP
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Originally Posted by mia
You may still benefit from having a police report to support a claim with American Express.

How do you know that UPS delivered the carpet to your address?
You are right that i don't know that UPS actually delivered it to my house and not somewhere else. All i have is the tracking information from them that at least has the package going to the correct city (which is small).

Amex got back to me and indicated that I should use purchase protection. so we will see where that goes
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