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Thread: Asia Miles phones always busy?
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Old Apr 30, 2010, 10:02 am
  #27  
jetsetter1k
 
Join Date: Oct 2009
Location: HKG
Programs: AA EXP CXDM, Bonvoy Gold, WOH Globalist, HHonors Diamond, Amex Cent
Posts: 98
Originally Posted by ChrisLi
May be it's time to pay the USD 50 service fee to join MPC (to reach the center easier.. I know it is kind of crazy idea though .. )

Beside, call at 1am - 9am HKT definitely help
What's the point of that. I am a lowly Green Card member and I was trying to redeem miles for an award that needed to be ticketed today. Anyways, I called 2747 5500 once every 15 mins from 9AM-1PM Today and got the answering machine each time and yes, that was when I got thru (It was busy 95% of the time).

I tried everything including selecting, English, Japanese, Mandarin but I always ended up with the answering machine. Finally, at 2pm I managed to get a hold of someone.

This is perhaps the worst customer service in the world
Last edited by jetsetter1k; Apr 30, 2010 at 10:09 am Reason: correction in wording
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