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Thread: Jet Airways: Denied Boarding - Told Flight Was Cancelled When It Operated
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Old Apr 30, 2010 | 8:12 am
  #9  
taran_2005
 
Join Date: Dec 2008
Posts: 110
Hi,

Sorry to Hear regarding the Problem.

I had a Different issue with Jet regarding Refund and never got reply from Jet from Customerrelations.

It would be a Pain sending emails and waiting for a response.

I could suggest, writing an email and then speaking with Reservations Sup over the Phone. Blasting him that You never got any Reply. He might mark an email as a Priority from his side, to the concerned Desk and then you might be able to get a Response.

Actually, this Happened when i got NO reply from INFO and CUSTOMERRELATIONS. i blasted SUP and then, he asked for my email addess and Subject Line i wrote and i got a Repsonse within Few Hours. I did this 3 or 4 times, and got reply every time.

They are Located in BOM and Few Agents would be Rude. So be Prepare to hang and Call again.......


Thanks!!

This is a MAJOR decline of a Good Airline. This is WHERE Kingfisher has an Upper Hand.
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