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Thread: A Job Well Done (JWD) Certificates: Definitive Thread
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Old Apr 29, 2010 | 10:04 am
  #75  
hockeystl
20 Nights
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Join Date: May 2002
Location: STL
Programs: DL PM/1MM, DL SkClub LT, Marr LT Plat, IHG Plat, HH Diam
Posts: 2,048
Originally Posted by jbatl
I do agree that the program is disproportionally favored towards FAs. They're the ones we spend the most time with. I gave all three of mine last year to FAs, but if a CSR really blew me away with service, I'd probably figure out a way to give him/her the cert. Just doesn't tend to happen.

My two favorite gate agents @ STL always get my first two. It's then a battle royal for my third.
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