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Old Apr 28, 2010 | 5:09 pm
  #19  
notquiteaff
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Originally Posted by Gold Passport Concierge
To get a better understanding of which charges on your bill are eligible or ineligible, please contact us so that we can review each specific stay. You may also reference this information in our terms and conditions on hyatt.com. Thank you all for your feedback, and please contact Gold Passport Customer Service with any concerns you may have!
Hi Karen, thanks for chiming in here. I don't think it's a good investment of my time to chase after 20 missing points (as long as I also see errors in my favor here and there), so I won't take you up on this offer.

But from the examples I posted, it seems pretty clear to me that it's not only a matter of me not knowing what categories qualify for charges, but that even clear-cut cases (two nights @ $140 + tax result in < 5*280 (=1400) points) don't always post correctly.

My bigger gripe is actually that Gx or Diamond amenity often don't post without follow-up with GP CS (and for those I do chase after them), and that partner mileage program selection is at least at HP properties usually not processed as entered/selected.
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