I annoyed right now - last couple of trips, I cannot do OLCI. I get a message saying I need to see a CO representative "for special assistance". Apparently it's because there's a discrepency between my my ID name, my OP name, or my name on the booking (or a subset thereof). I've filled out the TSA info page etc.

Has anyone faced this problem and got it corrected? The difference might be a "Mr." in the traveller name or "Mike" vs "Michael".

Last Friday I had to run to the airport (LAS, so not too bad) mid-morning to check in in order to make sure I got on the upgrade list after a same-day flight change. Got the upgrade for that evening's flight upon check-in, but sure don't want to make that extra run to the airport in situations like that if I can avoid it..