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Apr 27, 2010 | 9:24 am

#10

lucycan

Join Date: Jun 2009

Location: SAN

Programs: DL DM / 2MM - Marriott Ambassador

Posts: 1,631

Quote:

Originally Posted by jnissenberg

That definitely shouldn't be happening. Please send your non-corporate orders to be researched at: https://lty.s.upromise.com/displayServlet?su=8123 It's really helpful for us to know if members aren't receiving their owed rewards.

Yup. Been there, done that. I send in about 10 at a time after 6 months has passed since I stayed. They research them and then come back in about 2 months and say they are ineligible. I guess I was hoping you could help escalate as I believe its a technical problem.