Well to each their own I suppose.
We've stayed there twice and will be back in july so lets see if the third stay is as good as the first two.
We can only relate our experiences and in our opinion it's actually the best large hotel in the orlando area.
The service we got couldn't be compared to stays in the likes of the disney hotels that form the majority,even the so called 5 star ones but then thats taken as read.
Many differ on this forum.
It's usually only at the very top end that theres almost unanimous agreement eg George V Paris or Hualalai.
I wouldn't compare Grande lakes with Hualalai.

I'd expect if you stay at Dove while Alan Federer is there,you should have a good experience and hopefully a very good one.