Anyone who believes in the simplistic notion that when it comes to customer service it's "easyJet good-Ryanair bad" should read the following (taken from another thread on this 'site):

Myself, husband & son were stranded in fuerteventura last saturday, we had a flight booked with easyjet & went to the airport first thing on the saturday morning even though it wasn't due to fly till the evening & were told by the information centre in Puerto de rosario to go to an internet cafe & book other flights because easyjet had cancelled (which we knew as it was all over the news) they also gave out a number to all easyjet clients which was disconnected !! I would call easyjet totally unhelpful & uncaring.

We headed back to resort found an internet cafe & have paid for our own flights, plus an extra weeks accomodation, meals, no end of phone calls and eventually got back last night with thomas cook.

No idea if insurance will pay because they aren't available due to extremely high calls !!!!! so to try again monday.
Easyjet put you through a document to reclaim your flight money back which is a nightmare.

We will wait with baited breath whether we receive any money back but to be honest we're not optimistic at all.

The british press & easyjet are making out in papers & national news they are helping stranded passengers being in the unfortunate position & experiencing it first hand there is no help at all.