Originally Posted by
Bonehead
I did.
OK, well you're not comprehending it.
There's no queue, since anyone with the requisite miles (and copay if non-elite) could snag that FC seat at any time when there's "R" availability.
There WAS a queue -- I specifically reference the part of my post that reads "Non-elite companion waitlisted for mileage upgrade on a flight". So
my companion was in the queue. The waitlist was done properly (online, FWIW) - and the waitlisted segment appeared in the reservation.
Perhaps you meant that there may have been others who were waitlisted who might have cleared first, but that's irrelevant.
I know it's irrelevant and I make no mention of that.
It's a "you snooze, you lose" scenario.
Obviously it is, but it's not supposed to be. When you're waitlisted, you're supposed to be able to snooze, but NOT lose.
To recap:
My companion was waitlisted for a mileage upgrade.
About 2 weeks before the flight I noticed that an upgrade seat was available on the flight.
My companion's upgrade had not cleared, despite being waitlisted.
Ergo,
something is wrong with the waitlist.
I called and was able to get the agent to upgrade the reservation on the spot, after some mild cajoling ("well, he's already waitlisted"...)
Does that make sense?