I'm at 59,926, just 74 miles short :-(

I called AAdvantage over the weekend (platnium desk), asked for customer service, pleaded my case, she put me on hold a while, then came back and said she was sorry, she cannot override the system. I asked if her supervisor might be able to, she said no. I then said that since she can't override the system, how about just giving me 4 complimentary upgrades, since I've been a good customer since 1988, etc. She thought about it, then said ok. I checked this morning, and the 4 credits are there (though they are listed as complimentary, not earned, so I don't know how this might affect a future conversion to miles).