"About 6,000 but no big deal I don't use upgrades so would not know what to do with another 4 "
Ah, you can, and with a smile

, hand them over to me. Would gladly take them as domestically, can use them.
As for the person losing 9K,something, call AA, that is too close. I would be mad from that or go hop on a plane somewhere, anywhere.
As for me, 5K, but they comped me 2 upgrades for customer service relations so how can I really complain? It would be nice to get the 4. Oh well, such is life.
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Michael
AA PLT,1 MLN Miles+
Hilton Gold
Sheraton Gold
Marriot Silver