Originally Posted by
ianturner
both flights leave and arrive early, and to top it off
If the early arrival was such that the total flight time was less than scheduled, you have a valid complaint. If you paid for 3 hours of butt-in-seat air time and they only gave you 2-1/2 hours, they short changed you and owe you compensation. They're trying to pull a fast one; they save money at your expense.