Originally Posted by
djk7
I'm not an airline insider, but will take a stab at this. FFPs are designed to be loyalty programs that bring the airlines more revenue, by virtue of passengers flying them even when they aren't the cheapest or most convenient when the pax needs to travel. Searching out the flights with the lowest cost per mile/MQM/whatever does not really mesh with that goal.
I have a client that is a PM. He has to travel with 4 fam members to a funeral to CT. Cost per ticket $1000. Cost for bereavement ticket? $990. Is this the objective? Or to have fully sold planes/seats.
Returning to a MR I tried to have multiple seats on... As a shareholder, why did DL give back $2k for my seats then fly a plane that wasn't full on said MR??