FlyerTalk Forums - View Single Post - No seat selection after schedule change?
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Old Apr 22, 2010 | 5:31 pm
  #9  
6rugrats
 
Join Date: Nov 2007
Location: IAD
Programs: No Loyalty to any airline
Posts: 2,378
Originally Posted by MLRoach
If you're want to avoid a human because you know what the change is and you don't mind, 1-800-UNITED1 will allow you to accept the change on the automated system. (If you don't have status, this is probably what you already did ).
Yes, and this is a real PITA when you have booked tickets for five different family members which involve 11 separate itineraries. Every one of them had schedule changes. I had to make a separate call for each itinerary, because the system doesn't offer you a choice to check another itinerary when you finish with the first. Also, why don't they just let you accept the change without having to listen to them list each leg of the trip? You have to make a call for each itinerary, if you are using the automated system, which I did because I knew the agents would be swamped. What a time waster. I wish you could just check a box that you accept the change on line, and be done with it.
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