Originally Posted by
SteveF
I have two full fare J class singles booked from MLE to Gatwick for 3 May and want to be able to cancel and rebook if earlier and/or cheaper availability opens up. However, when I try to cancel the originbal booking, the option is greyed out and if I click on it I get the message "We regret that due to the nature of your booking we are currently unable to make changes on ba.com". Any idea why this should be?
Some fare classes and types of fare are non changeable and non refundable. It will be best to contact BA direct or whoever you booked the flights with.
It is also possible that its greyed out as Ba.com has been charging people to rebook their fares during the disruption which is not fair on the passengers that have been disrupted, so BA has disabled this function temporarily.
Give them a call and try and get them to sort it for you.
May be better to wait a few days until all the disruption chaos sorts itself out.