Hate RyanAir for their cynical and timewasting manipulation which make you feel like a sucker happy to go elsewhere, but unfortunately have been let down the last 3 times by EasyJet who seriously delayed flights for trivial reasons (the last, on 29/03/2010 flight 5298, was that their electronic runway booking system went down so the manual process took longer - which makes you wonder how bad their backup system is).
Delays are even more important than cash, especially when it messes up trains, connections and work. EasyJet also make sure nobody is around to advise when it is badly late and what your options are (which contravenes EU law). The last time it was more than 3 hours (running over midnight so the trains were missed), customer support later kept going around in circles saying they were only due to refund a £3 sandwich rather than comply with EC Regulation 261/2004 which has now been accepted as being applicable to delays > 3 hours as well as cancellations, with EUR250 compnsation due. Has anyone got this out of EasyJet, RyanAir or anyone else?
Looks like the EU law is toothless too - after all our taxpayers money spent on those beaurocrats busy writing law which they don't backup. Nice work. Left to EasyJet, they also couldn't give a monkey's uncle about you.