Originally Posted by
Jaimito Cartero
Let me see if I got this right.
You're mad at CO club agents because:
A. Your travel agent booked the wrong flights.
B. You changed flights on a kiosk without understanding what you were doing.
C. When trying to fix your error, they quoted you the fare differential?
Things seemed to have worked out well enough for you. I would suggest that if you have followed through on A, or at least B at a minimum, then you wouldn't have put yourself in such a position to begin with.
I think you are forgetting a few letters there... And the ones you listed don't seem to have bothered the OP very much.
The guy made a mistake, admitted doing such, asked for help, and the woman wouldn't even get a supervisor for him. Nothing in the tone of this email warrants the venom I detect in this post.