Originally Posted by
LuvAirFrance
I can see why the reputation for safety would benefit. But the crisis has definitely shown the "character" of a lot of airlines. I.e., how the act when a customer represents an unexpected expense. A lot of threads touch on this in many ways.
I wouldn't read too much into it. Many airlines, if put in the same situation, would be doing the same things.
BA was a very visible airline, because its main hub was basically closed. If that had happened to some other airline, they probably wouldn't have been so different either. I think it's more how much money/safety margin an airline has to cover such expenses, and how much its network potentially suffers from such events that dictates how they behave.
They're not so different.